Privacy Policy
Privacy Policy
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Last Updated: July 1, 2026
Thrive Supply respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit our website or purchase our products.
1. Information We Collect
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We may collect information you voluntarily provide, including your name, email address, phone number, billing and shipping information, payment details (processed securely through our payment providers), and communications you send to us. We also automatically collect certain technical information such as IP address, browser type, device information, pages visited, and website usage analytics.
2. How We Use Your Information
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We use your information to process orders, provide customer support, communicate about purchases, improve our website, personalize your experience, prevent fraud, comply with legal obligations, and send promotional communications where permitted or where you have provided consent.
3. Shopify & Service Providers
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Our online store is hosted by Shopify. We also work with trusted third-party providers such as payment processors, shipping partners, analytics providers, marketing platforms, and manufacturers that fulfill orders on our behalf. These providers receive only the information reasonably necessary to perform their services.
4. Cookies & Analytics
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Our website uses cookies and similar technologies to improve functionality, remember preferences, measure website performance, and understand visitor behavior. You may adjust your browser settings to refuse cookies; however, doing so may affect certain website features.
5. Email & SMS Communications
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If you subscribe to our newsletter, request information, or otherwise opt in, we may send marketing emails and, where separately authorized, SMS messages. You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by following the instructions provided in SMS messages. Transactional communications related to your orders may still be sent.
6. Information Sharing
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We do not sell your personal information. We may share information with service providers, manufacturers fulfilling your order, legal authorities when required by law, or in connection with a business transaction such as a merger, acquisition, or sale of assets.
7. Data Security & Retention
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We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. No method of electronic transmission or storage is completely secure. We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Policy or to comply with legal obligations.
8. Children's Privacy
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Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.
9. Your Choices
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You may request to update or correct your personal information, opt out of marketing communications, or inquire about information we maintain about you by contacting us. Certain rights may vary depending on applicable law and your jurisdiction.
10. Changes to This Policy
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We may update this Privacy Policy periodically. Any changes will become effective when posted on this page unless otherwise required by applicable law.
11. Contact Us
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Email: support@thrive-supply.com
Phone: 978-278-1104
Location: Andover, Massachusetts