Terms & Conditions
Terms & Conditions
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Last Updated: July 1, 2026
Welcome to Thrive Supply. These Terms & Conditions ("Terms") govern your access to and use of the Thrive Supply website, products, and services. By accessing our website or purchasing from us, you agree to these Terms together with our Privacy Policy, Shipping Policy, Return, Refund & Cancellation Policy, Warranty Policy, Medical & FDA Disclaimer, Accessibility Statement, and HSA/FSA Information & Disclaimer, each of which is incorporated by reference.
1. Eligibility & Acceptance
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You represent that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian. If you do not agree to these Terms, you must discontinue use of the website.
2. Website Use
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You agree to use this website only for lawful purposes. You may not interfere with the security or operation of the website, attempt unauthorized access, upload malicious code, scrape content, impersonate another person, or otherwise misuse the Services.
3. Customer Accounts
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If you create an account, you are responsible for maintaining its confidentiality and for all activities that occur under your account. Information you provide must be accurate and current.
4. Products & Product Information
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We strive to accurately display products, pricing, specifications, colors, dimensions, availability, and images; however, manufacturers may update products without notice and minor differences may occur. We reserve the right to correct errors and limit quantities.
5. Authorized Dealer Purchases
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Thrive Supply is an authorized dealer for many brands featured on this website. For these products, Thrive Supply is generally the seller of record while fulfillment may occur directly from the manufacturer or an authorized distributor. Manufacturer-specific shipping, return, cancellation, and warranty policies disclosed before purchase govern where applicable.
6. Affiliate Partner Purchases
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Certain products are offered through trusted Affiliate Partners. When you leave Thrive Supply to complete a purchase on a third-party website, that transaction is solely between you and the third party. Thrive Supply is not responsible for payment processing, fulfillment, shipping, returns, warranties, or customer service for affiliate purchases.
7. Orders, Pricing & Payment
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Submission of an order constitutes an offer to purchase. Orders are not accepted until confirmed. We reserve the right to refuse or cancel orders because of pricing errors, inventory discrepancies, suspected fraud, payment issues, or manufacturer availability. Prices are subject to change without notice. Applicable taxes and shipping charges will be disclosed during checkout.
8. Shipping, Returns & Warranties
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Shipping, delivery, returns, cancellations, refunds, and warranty coverage are governed by our separate Shipping Policy, Return, Refund & Cancellation Policy, and Warranty Policy. Those policies are incorporated into these Terms by reference.
9. Intellectual Property
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All website content, including logos, trademarks, graphics, photographs, videos, text, Learning Hub content, downloadable materials, and original designs are owned by Thrive Supply or their respective owners and are protected by applicable intellectual property laws. No content may be copied or redistributed without prior written permission.
10. Reviews & User Content
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If you submit reviews, testimonials, photographs, comments, or other content, you grant Thrive Supply a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content in connection with our business. You represent that your submissions do not infringe the rights of others.
11. Third-Party Services
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Our website is hosted by Shopify and may integrate payment processors, analytics providers, embedded content, manufacturer resources, and other third-party services. We are not responsible for the availability, accuracy, or practices of third-party services outside our control.
12. Educational Content
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The website and Learning Hub provide educational information only. Medical information, wellness guidance, HSA/FSA eligibility information, and FDA-related disclosures are governed by our Medical & FDA Disclaimer and HSA/FSA Information & Disclaimer.
13. Disclaimer of Warranties
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Except as expressly stated, the website, products, and services are provided 'AS IS' and 'AS AVAILABLE' without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
14. Limitation of Liability
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To the fullest extent permitted by law, Thrive Supply shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from use of the website or products, including lost profits, loss of data, or business interruption.
15. Indemnification
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You agree to defend, indemnify, and hold harmless Thrive Supply and its owners, employees, affiliates, contractors, and partners from claims arising from your misuse of the website, violation of these Terms, or infringement of another person's rights.
16. Force Majeure
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Thrive Supply is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, labor disputes, supply chain disruptions, carrier delays, government actions, pandemics, cyber incidents, or utility outages.
17. Governing Law & Venue
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These Terms are governed by the laws of the Commonwealth of Massachusetts without regard to conflict-of-law principles. Any dispute shall be brought in the appropriate state or federal courts located in Massachusetts unless applicable law requires otherwise.
18. General Provisions
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If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign your rights without written consent.
19. Electronic Communications
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By using our website or communicating with us electronically, you consent to receive electronic communications relating to your account, orders, and these Terms where permitted by law.
20. Changes to These Terms
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We may revise these Terms periodically. Updated versions become effective upon posting unless otherwise required by law. Continued use of the website constitutes acceptance of the revised Terms.
21. Contact Us
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Email: support@thrive-supply.com
Phone: 978-278-1104
Location: Andover, Massachusetts